All the features, built for real repair work
From intake to pickup, RepairWorkshop brings POS, tickets, inventory, CRM, warranties, loyalty, employee tools, and analytics together. Dozens of features so your team is fast and consistent.
Point of Sale
Checkout that fits repairs and retail: services, parts, and devices in one cart.
Mixed carts & deposits
Sell labor, parts, accessories, and devices. Take deposits and apply them at pickup.
Taxes, discounts & gift cards
Flexible taxes per item/service, coupons, and store credit or gift cards.
Cash management
Open/close tills, blind counts, and discrepancy logs.
Repair Tickets
Track every job from intake to QA to pickup, clearly and consistently.
Intake forms
Capture device model, IMEI/serial, problem notes, and signatures.
Stages you control
Create custom statuses and keep track of the repair process.
Warranties & returns
Auto-warranty on completion, manufacturer warranty tracking, and warranty return handling.
Inventory & Parts
Know what you have, where it is, and which ticket used it.
IMEI & serial tracking
First-class fields for serialized items and devices; search by IMEI/serial anywhere.
Reorder & POs
Low-stock alerts, suppliers, purchase orders, and receiving.
Labels & barcodes
Print shelf labels and ticket labels that scan right into POS.
Customers & CRM
Keep customers informed and coming back, without extra steps.
History at a glance
See every device, ticket, and purchase in one timeline.
Loyalty & credit
Reward repeat customers and issue store credit or warranties.
Customer portal
Clients check repair status online without logging in. Self-service data export and privacy requests.
Team and reports
Manage your team and measure performance with built-in tools.
Employee punch clock
Punch in/out with geographic restrictions, hours tracking, attendance reports and time-off management.
Reports and analytics
Sales, taxes, margins, commissions and employee performance. Scheduled CSV/Excel exports by email.
Team chat and messages
Integrated team messaging with channels, management broadcasts and role-based notifications.
Security and platform
Modern protection and reliable infrastructure so you can focus on repairs.
Hosted in Canada
Data in Quebec, encrypted in transit and at rest. Automatic daily backups. Quebec Law 25 compliant.
Strong security
Two-factor authentication (2FA), 200+ granular permissions, 5 role levels and complete audit log.
Ready in minutes
Guided setup (company info, logo, taxes), bilingual FR/EN interface and receipts, integrated support.
See RepairWorkshop in action
Start your 7-day free trial. No credit card required.